Our Commitment

At Rocky Point White Glove Van Service, LLC, we believe that luxury travel should be inclusive, comfortable, and accessible for everyone. We are committed to providing all guests — including those with disabilities — a safe, dignified, and enjoyable travel experience from start to finish.

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Vehicle Accessibility

Our Mercedes-Benz Sprinter vans are equipped with wide-entry doors and high-roof configurations for comfortable boarding. We offer priority seating and assistive boarding for passengers with mobility limitations. Passengers using collapsible mobility aids (such as walkers or folding wheelchairs) can be accommodated with advance notice. We are actively exploring future vehicle modifications, such as lift-equipped vans, to further enhance accessibility options.

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Service Assistance

Our professional, bilingual drivers are trained to provide courteous assistance entering and exiting vehicles. We ask that any passenger requiring additional boarding time or accommodations notify us at least 48 hours before travel to ensure we can provide proper arrangements. Service animals trained to assist individuals with disabilities are welcome aboard, in compliance with ADA regulations.

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Website Accessibility

We are committed to making our website, RPWhiteGloveShuttle.com, accessible and user-friendly for everyone, including those using screen readers or assistive technologies. Our goal is to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

If you experience any difficulty using our website or booking tools, please contact us so we can assist you directly.

Phone: (480) 442-2293
Email: RockyPointWhiteGloveShuttle@gmail.com

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Continuous Improvement

Accessibility is an ongoing effort. We regularly review our policies, training, and technology to identify opportunities for improvement. We welcome feedback from our guests to help make our services even more inclusive.